ethics in the field
At Gridic Electrical Services, upholding good ethics is intrinsic to our core values as it fosters trust and credibility in our interactions with customers and ensures a commitment to reliability, safety, and integrity in all aspects of our operations.
BBB Torch Award
Torch Awards Judging Criteria
The Torch Awards recognize businesses that have made an exemplary commitment to honest and ethical business practices and customer service excellence.
All businesses are nominated for this prestigious award by one of their customers. Sometimes, companies will be invited to nominate exceptional employees for a Torch Award.
Nominations are submitted to the Better Business Bureau on an annual basis.
All nominations are valid, giving the company a "pass" rating on their BBB Business Review.
Torch Awards Judging Process
As hundreds of nominations are sent to BBB each year, a pre-screening process ensures nominees are eligible for a Torch Award. (For example, a company with an F rating on their BBB Business Review would not qualify.) A small panel of objective, independent judges then review all the nomination forms, and nominees are divided into award category groupings. The best, most representative nominations for each business are selected.
To complete the judging process, another panel of independent volunteer judges is convened to review the nominations in further detail. Judges are asked to identify one winner from the group of nominees and approximately 3 to 5 finalists.
Nominees are judged on their character, culture, customer service, and community engagement. Judges are looking for stories demonstrating how a business demonstrated ethics, trust, reliability, honesty, service, fairness, and respect. Winners are selected based on how the company demonstrated:
1. High ethical standards of behavior towards customers, suppliers, employees, and communities in which they do business
2. Ethical practices surrounding their buyer/seller relationship.
3. Marketing, advertising, communications, and sales practices accurately represent what the marketplace offers.
4. Acknowledgment of ethical marketplace standards by industry peers and in communities where they do business.
5. How ethical policies are effectively communicated to employees.
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